This Billing Terms and Conditions document outlines the payment and billing practices for Morvane.
1. Accepted Payment Methods
At Morvane, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Shoppay
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders - contact us for details)
- All payments are processed in British Pounds (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Morvane are in British Pounds (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Morvane uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues, please contact us first at support@morvane.co.uk.
6. Fraud Prevention
- Morvane reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Store name: Morvane
Address: Scarlattistraat 22, 2901 KH Capelle aan den IJssel, Netherlands
Company Registration Number (KVK): 85393665
VAT Number: NL004088807B88
Email: Support@morvane.co.uk
Phone: +447480259614
Customer Service Hours: Monday – Friday: 9:00 AM – 5:00 PM · Saturday – Sunday: 11:00 AM – 4:00 PM (UK Time)
Response Time: We aim to reply within 24 hours.